Know Your Customers: Sustainability Takes Priority
A recent study by Unilever showed that one third of consumers are now selecting products based on their brand’s social and environmental impact. Millenials, in particular, see a company’s sustainability credentials as a reason to spend more money on a particular product. This sea-change in consumer behaviour has sparked a surge of innovation across the retail sector, in which we are now seeing companies compete for the best and most advanced methods of demonstrating their environmental consciousness.